Macq Support - how well are we doing?

Support Process Survey

How would you evaluate each process within Support *

PoorBadGoodGreatExcellentNot relevant
Technical Support
Integration
Presales
Certification
If other, please specify:

How is each support process evolving? *

PoorBadGoodGreatExcellentNot relevant
Technical Support - Tickets
Integration
Presales
Certification
Comment

What will you do to improve the support process? *